Royal Stones Support
Royal Stones Support
For help with gameplay, sign-in, weekly leaderboards, Treasury progress, sound, or display layout, contact fuzzycastle@gmail.com.
Quick Troubleshooting
- Install the latest available Royal Stones and iOS updates.
- Confirm the device has an active internet connection for sign-in and leaderboards.
- Guest gameplay works offline, but guest scores are not submitted.
- If a leaderboard or score submission reports that authorization expired, sign in again and retry.
- If sound or haptics are missing, check both the in-game Settings screen and the device volume, Silent Mode, and haptic settings.
Account and Display Name
Open the signed-in account page to manage your display name, sign out, or choose Delete Account. Display-name changes are subject to the limits shown in the app. Account deletion is permanent and also removes connected FuzzyCastle game data after confirmation.
Deleting and reinstalling the app removes locally stored preferences and Treasury progress. It does not by itself delete a signed-in FuzzyCastle account.
Contact Support
Email fuzzycastle@gmail.com. Include your device model, iOS version, Royal Stones version, and a short description of what appeared on screen. Never send passwords, authorization codes, or tokens.